Sign Up for City Alerts

City Alerts allow you to receive timely information about emergencies, construction/road closures in your neighborhood, and other important community news. You can sign up to receive alerts in one of five languages via phone, text, email, or all three.

To get started, visit https://www.somervillema.gov/alerts. Click on the language of your choice to sign up for alerts.  For English, you’ll be taken to Everbridge and asked to log in with a username and password.  Please note, these instructions are for alerts in English only. See above for alerts in other languages. 

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If it’s your first time signing up for alerts, click the Sign Up or Register link. If you’re a returning user but have forgotten your username or password, click the appropriate link to reset those.  

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For first-time users, you’ll need to fill out basic information about yourself. Be sure to pick out a username and password that is easy to remember, and of course a memorable security question. This will help in case you ever lose your username or password.  

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Below, you’ll need to enter in your location information. This is a very important step, because Somerville sends out alerts that are specific to your area of the city, such as road closures or construction. You’ll want to be sure your address is always up to date so you get relevant alerts.  

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NOTE: When you sign up, you’ll be asked to verify your location. When you type in your address, click the “Verify this Address” button. You’ll see one or more suggested locations in blue text. Click the correct one to verify.   

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You’ll then see a map pop up on screen asking if this is the correct address. Click “This Is My Location” if it is the right address or cancel if not and re-enter your address. 

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Add your contact information. This is how you’d like to be contacted by the city, so enter the email address you prefer and the phone number for text and phone calls (NOTE: these can be the same if you only have one number, but you can also choose a landline or alternate number for calls).  

Accept the Terms of Service at the bottom to allow the City of Somerville to send you alerts. Finally, click Create Account.  

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You’ll be taken to your Account Information page. This will be automatically filled out with the information you provided on the previous page. Verify everything is correct.  

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Here, you can add additional telephone numbers, email addresses, or TTY/TTD devices to your preferred contact options.  

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Once your information is correct, click Save & Continue.  

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Next, make sure your address/location is correct and click Save & Continue. (You can also add another location if you’d like alerts from different parts of the City. For example, you can also get alerts for a relative’s location. Follow the previous instructions for each additional location.) 

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Next, you’ll have a chance to set up your alerts exactly how you’d like them. Let us know if you’re a resident, a business, or other from the dropdown menu. If you are a business, add your business name here.  

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You’ll have a chance to review your information at the end. If you see anything is incorrect, click My Profile (Edit) and you’ll be able to go back and edit any information.  

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You can also change your preferences for locations and alerts. 

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Click Finish and you’re all set!