Pay or Appeal Non-Criminal Tickets

The City Clerk's Office processes noncriminal tickets written by such agencies as the Inspectional Services Department, the Police Department, and the Department of Public Works. Any tickets issued for parking violations must be paid through the Traffic and Parking Department, not on this page.

If you receive a non-criminal ticket, you can pay it online, in person, or through the mail. If you believe the ticket was issued in error, you can appeal it online, in person, or through the mail. If you don't pay the fine or appeal the ticket, you will not be able to receive a Certificate of Good Standing from the City, which is needed to receive a municipal license or permit. You will also be subject to a Demand Fee, and the City may issue a lien on your property to recover any unpaid amounts. 

See below for more information on paying or appealing your ticket. If you have any questions, call the City Clerk's Office at 617-625-6600 extension 4100.

Please note that once your ticket is paid, you cannot request a refund or appeal.

 

  • Pay Online

  • Pay by Mail

  • Pay in Person

  • Appeal a Non-Criminal Ticket

Pay non-criminal tickets online with our City Hall Systems Portal. In order to pay online, you will need the following information from the ticket:

  • Control Number
  • Name of Offender

You can pay by e-check, MasterCard, Visa, Discover, or American Express.

You can pay by mail using a check or money order. Make checks payable to the City of Somerville and include the Control Number in the memo field. Mail payments to:

  • Non-Criminal Tickets

    City of Somerville
    City Clerk's Office
    93 Highland Ave.
    Somerville, MA 02143

 

You can pay in person at the City Clerk's Office, using cash, check, money order, or credit card, during the following times: Monday - Wednesday: 8:30 a.m – 4 p.m., Thursday: 8:30 AM – 7 p.m., Friday: 8:30 a.m. - 12 p.m.

  • Non-Criminal Tickets

    City of Somerville
    City Clerk's Office
    93 Highland Ave.
    Somerville, MA 02143

 

If you wish to appeal a ticket, you must submit your request within 21 days of the date the ticket was issued. Do not pay the ticket if you wish to appeal it. Once a ticket is paid, you can no longer appeal it.

To begin the appeal process, choose from one of the options below.

Municipal hearings are typically scheduled on Wednesday evenings. If you cannot attend a scheduled hearing, you must notify the City before your hearing date to reschedule. You may only reschedule a hearing once. To reschedule, call 311 or the City Clerk’s Office. If you do not attend your scheduled hearing and fail to reschedule, you will be found responsible and will not be able to submit further appeals.


Online: You can appeal a ticket through our City Hall Systems portal. In order to appeal online, you will need the following information from the ticket:

  • Control Number
  • Name of Offender

You will also have the opportunity to provide a brief explanation to support your appeal. You can upload up to 3 documents that support your appeal.

By Mail: You can schedule an in-person hearing by mail. On your ticket, select the box labeled “I choose to contest this matter...” and mail it to the City Clerk’s Office at the address below. Include an explanation of why you should not be found responsible and include documents or photos to support your claim. If you provide an explanation, the Municipal Hearing Officer will review it and either abate the ticket or schedule a hearing so you have the opportunity to present your case in person. Be sure to include the control number and name of the offender on your ticket.

City of Somerville
City Clerk’s Office
93 Highland Avenue
Somerville, MA 02143

By Phone: You can schedule an in-person hearing by calling the City Clerk’s Office at 617-625-6600 x4100. Please have the Control Number or ticket location ready.

In Person: You can schedule an in-person hearing if you appear at the City Clerk’s Office (City Hall, 93 Highland Avenue) during the following times: Monday - Wednesday: 8:30 a.m – 4 p.m., Thursday: 8:30 AM – 7 p.m., Friday: 8:30 a.m. - 12 p.m.

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