Somerville 311: One Call to City Hall

311 Service Center

  • Make a Service Request

  • Sign Up For Phone/Email/Text Alerts

  • Explore 311 Stats

  • Get the App

Don't miss out on important information. Sign up to get alerts about detours and construction, major events, snow emergencies, and more. It's up to you how we stay in touch; you can choose to get City alerts via phone call, text message, or email.

Disclaimer: Database glitches resulting in your not receiving messages pertaining to parking restrictions, including snow emergencies, do not automatically qualify you for dismissal or reimbursement of tickets and/or tow fees. Please review signage on your street, pay close attention to temporary signage, and review our parking policies and snow emergency policies.


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Thumbnail preview of the Somerville 311 ExplorerVisit the Somerville 311 Explorer to:

  • Search for work orders & calls for information
  • Find out what requests are common in your area
  • And more

311.Data.SomervilleMA.gov

Somerville 311 App: One Call to City HallUse the 311 Somerville App to:

  • Report a pothole
  • Get updates on service requests
  • Find your trash and recycling information
  • And more