Communications and Community Engagement

Statement of Duties


The Somerville U.S. 2020 Census Complete Count Coordinator is a new, temporary half-time position with the City of Somerville, MA. The CCC Coordinator will be responsible for coordinating the City’s efforts to maximize Census participation in Somerville by all residents with a special emphasis on organizing outreach and support for hard-to-count populations. The Coordinator will establish, manage, facilitate, and support the Complete Count Committee and its subcommittees; develop and conduct community and stakeholder outreach; plan and execute community events and support services; work collaboratively with the Committee and City staff to set and meet Complete Count goals; recruit and manage Complete Count volunteers; and carry out other associated activities. The CCC Coordinator reports to the Director of Communications and Community Engagement.


Essential Functions:

  • Committee Coordination – Manage and oversee all Complete Count Committee efforts, including managing all Committee and subcommittee logistics, developing and tracking a comprehensive Census 2020 implementation plan; planning and facilitating committee and subcommittee meetings; supporting Committee and subcommittee initiatives.
  • Community Liaison – Plan and carry out outreach to community leaders and stakeholders to build our Complete Count coalition. Serve as a liaison to key partners including City departments, community organizations and advocates, and business leaders. Serve as resource and point of contact for community members seeking Census 2020 guidance and information.
  • Volunteer Coordination – Recruit, coordinate, and mobilize Complete Count volunteers to support Committee and City Complete Count efforts.
  • Community Outreach – Increase awareness of the 2020 Census among hard-to-count populations by planning and conducting multi-faceted community outreach (e.g., holding or attending neighborhood meetings, presenting at community organizations, tabling at events, establishing partnerships with area entities to amplify messaging, and organizing multilingual outreach, as well as sourcing, creating, and distributing print and digital outreach materials). Collaborate with City staff to develop written materials and social media for print digital content (including the Somerville U.S. Census 2020 webpage) to engage residents and educate them about the Census. Coordinate outreach translation/interpretation into additional languages spoken in Somerville.
  • Event/Resource Coordination:  With the Committee, develop, plan, and coordinate broad outreach events (e.g., a Census count kickoff celebration), targeted awareness raising events (e.g., a presentation for the Council on Aging), and support services for hard-to-count populations (e.g., host Census Internet kiosks at community locations to mitigate the broadband access gap).
  • Documentation and reporting: Document, track, and report on Complete Count goals and task completion throughout. Develop a summary of process and lessons learned to inform the Census 2030 effort.
  • Other relevant duties as assigned.

Knowledge, Abilities and Skill

Knowledge:  Must have knowledge of community outreach and engagement; experience in multi-lingual and multicultural environments; understanding of marginalized and vulnerable populations; mastery of project management best practices. Knowledge of digital divide challenges and solutions preferred. Familiarity with Somerville’s nonprofit, business, and educational institutions and diverse neighborhoods preferred.


Abilities: Ability to communicate effectively orally and in writing with state and federal agencies, community leaders, elected officials, owners, supervisors, employees, representatives of the media, and a diverse general public. Candidate should be comfortable facilitating meetings for 25-100 residents, presenting information, answering questions, and coordinating participation of other staff. Must have ability to inspire and manage volunteers effectively. Must be a self-starter with superior time management, organizational skills, and attention to detail.


Skills: Must have strong written and verbal communication skills and exemplary organizational skills. Bi-lingual or multi-lingual preferred but not required.


Education and Experience

Bachelor’s Degree and three (3) years’ of project management experience; or any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities to perform the essential functions of the job.



The CCC Coordinator is a half-time temporary position from November/December 2019 through August 2020. An additional approximately 100-180 hours have also been budgeted for flexible use during peak periods when the Coordinator may need to increase hours to meet demands. Position will require intermittent evening and weekend hours.

Application Procedure: 

This position will remain open until filled. Send your resume and cover letter to:

City Hall Personnel Office
93 Highland Avenue
Somerville MA 02143
Fax: 617-666-4426
TTY: 1-866-808-4851
Email: [email protected]

City of Somerville residents are especially encouraged to apply.

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.

Individuals with disabilities who need auxiliary aids and services for effective communication, written materials in alternative formats, or reasonable modifications in policies and procedures, in order to access the programs and activities of the City of Somerville or to attend meetings, should contact the City’s ADA Coordinator, Nency Salamoun, at 617-625-6600 x2323 or [email protected].

Part Time 20 Hours Per Week
$31.88 per hour
Application Start Date: 
Monday, November 4, 2019