Somerville is a city that upholds progressive principles for both employees and residents. The City of Somerville embraces and encourages an innovative, empowering, and collaborative workplace culture in a fast-paced, challenging environment. The City also offers a generous benefits package that embodies a strong work-life balance. Not only is Somerville a “Model City,” as termed by The Boston Globe, but it is also a model employer.
Statement of Duties
The Nepali Language Community Engagement Specialist coordinates community outreach, serves as the community liaison, conducts translation and interpretation, coordinates public meetings, and coordinates all forms of communication including emergency messaging needed to serve the City’s Nepali immigrant residents.
- Community Outreach – Make connections in the Nepali community and serve as a resource to residents to share information about City services and opportunities for citizen engagement and assist those who need help accessing City services and materials. Attend and table at events, speak to community groups, conduct surveys, hold meetings and events, conduct communications and media relations, etc. to facilitate this effort.
- Community Liaison – Through outreach via various methods and innovative programs, work to maintain an ongoing dialogue between Nepali residents and City staff as well as the Mayor’s Office. Gather input, feedback, concerns and requests from the Nepali community as well as community stakeholders to share with appropriate staff and the Mayor’s Office to aid in developing and adapting City services to meet the needs of this community. Maintain thorough and detailed familiarity with citywide FAQs and provide residents answers to a broad range of City-related questions during outreach efforts.
- Translation / Interpretation– Work with City departments to identify translation priorities and then translate forms, brochures, and other information in a way that conveys the material’s message and is accessible to Nepali immigrant residents. Translate priority City press release information. Assist with coordination of additional translation services for City departments by outside vendors. Interpret at public meetings from English into Nepali upon request.
- Meeting Facilitation – Employee should be comfortable facilitating meetings for 25-100 residents, presenting information, answering questions, and coordinating participation of other staff.
- Perform Communications duties for Nepali community – Prepare oral and written communications for Nepali speaking residents including emergency communications, website content, fliers, press releases, social media posts, brochures, newsletter, emails, and potentially radio and City Cable TV content. Develop press contacts at Nepali language news sources (radio, print, local cable, etc.) and write/translate and distribute occasional press releases or make radio/TV appearances to share City information and serve as a representative of the Mayor. Find innovative communications solutions whether high- or low-tech to make sure information on City services, programs and news reaches this community.
- Event coordination: Coordinate occasional informational, community and cultural events for the Nepali community.
In addition to the core tasks above, the Nepali Community Engagement Specialist will suggest new program initiatives and ways to increase community engagement.
Recommended Minimum Qualifications
Education and Experience: Bachelor’s Degree and three (3) years’ experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
Knowledge, Abilities and Skill
Knowledge: Must have knowledge of community relations and organization as well as of the Nepali community.
Abilities: Ability to communicate effectively orally and in writing with state and federal agencies, community leaders, owners, supervisors, employees, representatives of the media, and the general public.
Skill: Skill in facilitating public meetings is required. Native speaker of Nepali required with full command of standard usage and style. English fluency (spoken) required. Acceptable English skills (or better) for written communications required (must be able to communicate effectively in English in writing, but a moderate level of errors is acceptable).
The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.
Minimal physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. Work requires some agility such as moving in or about construction sites or over rough terrain. There may also be some occasional lifting of objects such as office equipment or photocopy paper (up to 30lbs.). When in the field, more physical skill may be required to accomplish the duties required.
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers.
Visual demands require constantly reading documents for general understanding and analytical purposes.
This poistion will remian open until filled. Send your resume and cover letter to:
City Hall Personnel Office
93 Highland Avenue
Somerville MA 02143
Email: [email protected]
City of Somerville residents are especially encouraged to apply.
The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.
Individuals with disabilities who need auxiliary aids and services for effective communication, written materials in alternative formats, or reasonable modifications in policies and procedures, in order to access the programs and activities of the City of Somerville or to attend meetings, should contact the City’s ADA Coordinator, Nency Salamoun, at 617-625-6600 x2323 or [email protected].