About the City of Somerville

Somerville is a city that upholds progressive principles for both employees and residents. The City of Somerville values diversity, equity, inclusion, and belonging throughout our hiring practices; these values are embedded in our mission and work environment—furthermore, we encourage applications from a diverse range of professional experiences and skillsets. We embrace and encourage an innovative, empowering, and collaborative workplace culture in a fast-paced, challenging environment. The City also offers a generous benefits package that embodies a strong work-life balance. Not only is Somerville a “Model City,” as termed by The Boston Globe, it is also a model employer.

 

  • Now Hiring: Deputy Director and Language Justice Coordinator

Department: 
SomerViva Office of Immigrant Affairs
Duties: 

Under the direct supervision of the Director of the SomerViva Office of Immigrant Affairs, the Deputy Director and Language Justice Coordinator is responsible for ensuring the provision of culturally and linguistically competent services that meet the needs of culturally and linguistically diverse communities. The Deputy Director will have the primary responsibility of developing, implementing, and managing a language access plan for the City, in collaboration with other City departments and the immigrant community. Additionally, the Deputy Director will coordinate interpreter and translation services citywide making use of inhouse staff and a vetted pool of vendors.

This position provides outreach and education to Somerville employees and limited English proficient (LEP) communities regarding the delivery of, and how to access, culturally and linguistically competent services. The position includes gathering information, report preparation, and identification of trends through analysis of data to guide City service providers on best practices in providing culturally competent and linguistically appropriate services.

Essential Functions

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  • Coordinates the daily operations relative to SomerViva’s language justice efforts
  • Coordinates with the Director to prepare all long-term strategies to achieve SomerViva’s goals and evaluate performance of various initiatives
  • Works closely with the Director to develop and implement initiatives that advance the equitable inclusion of all immigrants and refugees in Somerville
  • Assist the Director in the supervision of SomerViva staff encouraging teamwork and supporting each individual to achieve their professional goals
  • Acts as a liaison between City departments, the Office of Racial and Social Justice, community partners, and refugees and immigrants in the Somerville community
  • Gathers data, identifies trends, provides analysis, and prepares reports that track language services provision
  • Conducts research on language justice resources
  • Coordinates SomerViva’s translation and interpretation services including:
    • Will establish city-based interpreter/translator pool: recruiting, arranging for training, and managing pool members
    • Solicits and evaluate feedback regarding program policies and practices from interpreters and service providers
    • Planning and procurement, contracting, and performance monitoring
    • Keeps an organized repository of previous translation requests to minimize translation need
    • Manages and responds to emails from interpreters, City colleagues that need language access assistance, vendors, and community members in a timely fashion
    • Maintains and manages interpreter database through regular monitoring, data entry, and processing requests
    • Works with third-party interpretation services to fill interpreter requests when in-person interpretation requests cannot be filled by SomerViva staff
    • Manages translation requests through SomerViva staff first and a vetted pool of vendors if staff is unavailable
    • Manages in-person interpretation requests, including scheduling and assigning the interpreter o Monitors the submission of invoices from interpreters; when invoices have not been submitted in a timely fashion, sends reminders to interpreters
    • Collects necessary paperwork from interpreters and providers (such as memoranda of understanding and independent contractor agreements)
Requirements: 

Education and Experience

  • Bachelor’s degree in a related field including Language Studies, Business Management, Human Services, International Relations, Political Science, Law, Public Administration, or similar and a minimum of two (2) years of experience working to further language access in a municipal or corporate setting.
  • Four (4) years of supervisory experience, preferably in the immigration/refugee service field
  • Written and oral fluency in both English and a second language relevant to the Somerville community required (Spanish, Portuguese, Kreyol, Nepali, Chinese, etc.).

Knowledge, Abilities and Skill

Knowledge: Knowledge of and demonstrated ability in the areas of inclusive engagement; immigration services, policies, and issues; immigration law; language access policy and programming. Knowledge and empathy for immigrant and refugee experiences. Lived experience as an immigrant or refugee preferred. 

Abilities: Ability to communicate clearly and to the highest standards, both orally and in writing, in both English and a relevant second language; operate a computer and use word processing, spreadsheet, social media, and other relevant software; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees and elected officials; ability to juggle multiple assignments and to meet deadlines. Ability to supervise employees effectively while maintaining an open and collaborative team environment that allows staff cultural knowledge and insights to help shape strategy.

Skill: Demonstrated ability to develop, implement, and manage projects; manage staff and support exceptional outcomes; creatively problem solve; translate and interpret into/from a relevant language; analyze and create reports on policy and program impacts; collaborate with deep respect with a wide range of organizations, staff, and stakeholders; build effective collaborative relationships both internally and externally.

Application Procedure: 

Send your resume and cover letter to:

City Hall HR Office
93 Highland Avenue
Somerville MA 02143
Fax: 617-666-4426
TTY: 1-866-808-4851
Email: employment_opportunities@somervillema.gov

City of Somerville residents are especially encouraged to apply.

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.

Individuals with disabilities who need auxiliary aids and services for effective communication, written materials in alternative formats, or reasonable modifications in policies and procedures, in order to access the programs and activities of the City of Somerville or to attend meetings, should contact the City’s ADA Coordinator, Adrienne Pomeroy, at 617-625-6600 x2059 or apomeroy@somervillema.gov.

Hours: 
Full-Time
Salary: 
$84,896.64 annually with benfits
Application Start Date: 
Tuesday, January 4, 2022
Union: 
Non-Union

COVID-19 Vaccination Required

To better protect the health and safety of staff and the public, all City of Somerville employees must be fully vaccinated against COVID-19 as of November 1, 2021. Exemptions and/or reasonable accommodations are not guaranteed and will be reviewed by the City of Somerville Human Resources Department on a case-by-case basis. Learn more at somervillema.gov/HR/COVID19.