About the City of Somerville

Somerville is a city that upholds progressive principles for both employees and residents. The City of Somerville values diversity, equity, inclusion, and belonging throughout our hiring practices; these values are embedded in our mission and work environment—furthermore, we encourage applications from a diverse range of professional experiences and skillsets. We embrace and encourage an innovative, empowering, and collaborative workplace culture in a fast-paced, challenging environment. The City also offers a generous benefits package that embodies a strong work-life balance. Not only is Somerville a “Model City,” as termed by The Boston Globe, it is also a model employer.


  • Now Hiring: Emergency Management - Deputy Director

Mayor's Office

The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  • Responsible for the supervision and administration of a 24/7/365 E911/dispatch center supporting police, fire and other city agencies
  • Interact with senior management and operations staff at local, state and federal agencies to incorporate cutting edge standards and ensure the community remains at the tip of the spear
  • Develops and maintains all dispatch related plans, standard operating procedures, and workflows
  • Responsible for the budgetary operations of dispatch in coordination with the Director.
  • Serve in a key emergency management role during incidents, emergencies and disasters of all types and sizes. At times response to the scene may be required.
  • Supports the Emergency Operations Center (EOC), when opened.
  • Selects, trains, develops, counsels and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements reward and discipline procedures.
  • Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies, procedures, and general orders; ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals; initiates any actions necessary to correct deviations or violations.
  • Compiles and/or monitors various administrative and/or statistical data pertaining to operations; performs research and makes applicable calculations; analyzes data and identifies trends; summarizes data and prepares reports, graphs, and charts.
  • Performs other duties as assigned



Education and Experience

  •  Any combination of education and experience sufficient to successfully perform the essential functions of the job qualifies.
  • Bachelor’s degree from an accredited college or university with major course work in emergency management, criminal justice, business, public safety, public administration or related field. (Equivalent professional experience may be considered for substitution for the required degree on an exception basis.)
  • Five years of dispatch/E911 experience.
  • Three years of experience in a supervisory role.
  • Certification from APCO or NENA (preferred qualification) 

Work Environment

Largely indoor, with some outdoor environments. Employees are subject to inclement weather, hazardous conditions, and strenuous physical exertion.

Physical and Mental Requirements

Physical Skills: Primary functions require sufficient physical ability and mobility to work in an office setting; walk, stand, or sit for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Hear in the normal audio range with or without correction.

Visual Skills: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.


Application Procedure: 

City Hall HR Office
93 Highland Avenue
Somerville MA 02143
Fax: 617-666-4426
TTY: 1-866-808-4851
Email: employment_opportunities@somervillema.gov

City of Somerville residents are especially encouraged to apply.

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.

Individuals with disabilities who need auxiliary aids and services for effective communication, written materials in alternative formats, or reasonable modifications in policies and procedures, in order to access the programs and activities of the City of Somerville or to attend meetings, should contact the City’s ADA Coordinator, Nancy Bacci, at 617-625-6600 x2250 or Nbacci@somervillema.gov.

Full Time
$95,508.72 annual plus benefits
Application Start Date: 
Tuesday, September 21, 2021

COVID-19 Vaccination Required

To better protect the health and safety of staff and the public, all City of Somerville employees must be fully vaccinated against COVID-19 as of November 1, 2021. Reasonable accommodations will be made for medical and religious reasons.