Construction Liaison & Compliance Manager

Somerville is a city that upholds progressive principles for both employees and residents alike. If you are looking for a culture that embraces innovation, empowerment, and collaborative involvement, Somerville not only embraces these talents, but encourages them. Creative, hands on collaboration with passionate dedication are at the core of the City’s workplace culture.  Challenging and fast paced, Somerville also offers a generous benefits package that embodies a strong work life balance. Not only is it a “Model City”, as termed by The Boston Globe, but it is also a model employer.

Statement of Duties

The City of Somerville seeks a Construction Liaison & Compliance Manager to provide community engagement and impact mitigation services for public infrastructure improvement projects and private construction activities in the public right of way.

Essential Functions:

• Organize project construction progress meetings and weekly right-of-way construction coordination meetings with interdepartmental teams as well as intragovernmental and external partners as requested by the Director of Engineering.
• Monitor adherence of contractors and private utilities to the requirements of the city construction documents and permit conditions with respect to the continuation of city and/or special services such as driveway access, package deliveries, street sweeping, dust control, snow removal, trash/recycling pick-up, handicap access, pick-up/drop off, and other constituent services.
• Administer a database to track constituent and business concerns and comments from initiation to resolution. Assign database alerts for team members to keep them on top of the current issues and design/construction follow-up items. Prepare weekly reports for distribution to the city staff which outlines comments received, status (open/closed/in progress), and resolution or follow up items. 
• Prepare project status updates and construction activity notices for internal distribution and assist other city departments in correctly routing constituent calls and emails.
• Provide project information to the Communications and Community Engagement Department and collaborate/assist as needed in the development and distribution of information and updates to the community.
• Coordinate and facilitate Engineering project community meetings with residential communities, abutting businesses, and other special interest citizen groups. Meetings are intended to inform constituents, obtain design input, and develop construction impact mitigation strategies. Such meetings may include planning, preconstruction, construction site visits, neighborhood, tree management, school educational visits, and others.
• Engage constituents to identify and prioritize issues, and coordinate with the Communications Department on the development of strategies for direct and/or on-site communications with residents and businesses as necessary throughout project schedule.
• Inform city staff and contractors of priority response items. Establish trust and open communication between constituents and project team members.
• Prepare technical responses to citizen requests, comments and concerns submitted via 311 Q-Alert system in coordination with Engineering and Communications staff.

Recommended Minimum Qualifications                                      

Education and Experience:
Bachelor’s Degree and 5 years’ with community outreach, communications or public relations; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

Special Requirements:
Valid Class D driver’s license

Knowledge, Abilities and Skill

Knowledge: A working knowledge of construction management.

Ability: Ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a personal computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials and members of the general public.

Skill: Strong interpersonal skills; excellent communication skills both oral and written; database administration skills.

Work Environment                                                                           

The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements.  Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.  Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.  When in the field or attending meetings, the environment can be at construction sites and outdoors.

Physical and Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.

Physical Skills
Few physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing.  May also be some occasional lifting of objects such as office equipment and computer paper (up to 30 lbs).

Motor Skills
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers.

Visual Skills
Visual demands require constantly reading documents for general understanding and analytical purposes.

Send your resume and cover letter by April 6, 2018 to:

City Hall Personnel Office
93 Highland Avenue
Somerville MA 02143
Fax: 617-666-4426
TTY: 1-866-808-4851
Email: employment_opportunities@somervillema.gov

City of Somerville residents are especially encouraged to apply.

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.

Individuals with disabilities who need auxiliary aids and services for effective communication, written materials in alternative formats, or reasonable modifications in policies and procedures, in order to access the programs and activities of the City of Somerville or to attend meetings, should contact the City’s ADA Coordinator, Nency Salamoun, at 617-625-6600 x2323 or NSalamoun@somervillema.gov.