Junior Clerk

Performs a variety of clerical duties for the ISD Building and Health Divisions, according to departmental procedures.  Handles financial transactions as well as providing email, front desk and telephone customer service on a regular basis.  Assists customers in all matters relating to the department, including public record requests, complaints, permitting and the ticket processing systems.  Files and inputs data entry into software as required.   Performs a variety of other clerical duties as assigned by the ISD Director and/or Deputy Director, and performs other related work as required. 

Must have experience processing financial transactions.

Must possess excellent computer skills, including email (Outlook) and Microsoft Excel and Word, and willingness to be trained in MUNIS, Citizenserve or related softwares.

Superior customer service skills and the ability to work pleasantly and efficiently with the general public (in-person, phone, and email).

Basic working knowledge of the functions of the department.

Ability to refer customer inquiries to appropriate personnel for response.

Attention to detail and accuracy with figures essential.

Performs well under stress and meets deadlines on time.

Send your resume and cover letter by June 27, 2018 to:

City Hall Personnel Office
93 Highland Avenue
Somerville MA 02143
Fax: 617-666-4426
TTY: 1-866-808-4851
Email: employment_opportunities@somervillema.gov

City of Somerville residents are especially encouraged to apply.

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.

Individuals with disabilities who need auxiliary aids and services for effective communication, written materials in alternative formats, or reasonable modifications in policies and procedures, in order to access the programs and activities of the City of Somerville or to attend meetings, should contact the City’s ADA Coordinator, Nency Salamoun, at 617-625-6600 x2323 or NSalamoun@somervillema.gov.