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Notice of Water and Sewer Billing Issue

The Water & Sewer Department is currently undergoing hardware & software upgrades. If you believe there is an error with your bill, we apologize and ask that you e-mail with your account number, address, a description of the potential error, a copy of your bill, and a photo of the water meter showing the reading (and if possible, the serial number). If you are not able to email, please call 311 at 617-666-3311 for assistance. Thank you for your understanding and patience.

Please submit website feedback using this form. Be sure to include:

A description of the issue (if any)
A link to the affected pages

Thank you for your feedback!