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311 Service Center

311: One Call to City Hall, City of Somerville, MA

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Contact Information
24/7

Phone

311
(617-666-3311 outside Somerville)
Address

93 Highland Ave.
Somerville, 02143
United States

Employee Directory

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Make a Service Request Online

Or call 311 (617-666-3311 from outside of Somerville).

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Don't miss out on important information. Sign up to get alerts about detours and construction, major events, snow emergencies, and more. It's up to you how we stay in touch; you can choose to get City alerts via phone call, text message, or email.

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Disclaimer: Database glitches resulting in your not receiving messages pertaining to parking restrictions, including snow emergencies, do not automatically qualify you for dismissal or reimbursement of tickets and/or tow fees. Please review signage on your street, pay close attention to temporary signage, and review our parking policies and snow emergency policies.


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Explore 311 Stats

Visit the Data.SomervilleMA.gov to:

  • Search for work orders & calls for information
  • Find out what requests are common in your area
  • And more

Get the App

Somerville 311 App: One Call to City HallUse the 311 Somerville App to:

  • Report a pothole
  • Get updates on service requests
  • Find your trash and recycling information
  • And more

Download for iOS

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