The City of Somerville is committed to equitable access for people with disabilities. As part of efforts to achieve this, we are always working to improve the accessibility of our primary website, somervillema.gov, as well as all our related sites.
Somervillema.gov provides information about City services, departments, programs, and processes. It’s also the central location for news from the City, including city alerts, news posts, announcements, press releases, and events.
Somervillema.gov is maintained by the web team within the Communications and Public Engagement Department. Some third-party tools or externally managed microsites may have separate accessibility statements or support processes as well as a range of online services and tools.
For more information about accessibility at the City, visit or Accessibility page or our Commission for Persons with Disabilities page.
Assessment approach
The City of Somerville assessed the accessibility of somervillema.gov through both internal and external evaluations.
We take the following measures to ensure digital accessibility. We:
- Address accessibility through our internal policies.
- Provide web accessibility training for our staff.
- Test somervillema.gov code for compliance with web accessibility guidelines.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. For more on the three levels of conformance, visit here.
As of May 2026, SomervilleMA.gov conforms with WCAG 2.1 Level AA standards and complies with ADA Title II accessibility requirements. The City continues to monitor, test, and improve accessibility across the site as content and services evolve.
We welcome your feedback and requests regarding the accessibility of somervillema.gov.
Report Website or App Issues
If you encounter accessibility barriers on somervillema.gov, please contact the Web Team at webupdates@somervillema.gov.
Contact the ADA Coordinator
To contact the City’s ADA Coordinator for accommodations, feedback, or other requests email ada@somervillema.gov.
- Online
- You can submit a formal request for a reasonable modification online.
- By phone
- (617) 625-6600 ext. 2059
- In person
- City Hall
93 Highland Ave.
Somerville, MA 02143
- City Hall
Somerville Commission for Persons with Disabilities
To learn about the Somerville Commission for Persons with Disabilities, visit their website.
Limitations and alternatives
Despite our best efforts to ensure accessibility of somervillema.gov, there may be some limitations. As an example, some documents and other file uploads may not contain titles, headings, alt text, logical reading orders, or other accessibility features.
Assessment approach
The City of Somerville assessed the accessibility of somervillema.gov through both internal and external evaluations. Our latest WCAG compliance efforts are summarized in this report.
Formal complaints
You can find the processes and forms to submit an ADA grievance to make a formal complaint about accessibility of city services, including this website, on our Accessibility page.
Date
This statement was first posted on May 26, 2026 and last updated May 28, 2026.
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