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Housing Stability Notification Act (HSNA) AMENDED - Changes effective July 13, 2022

Effective July 13, 2022, the amended City of Somerville Housing Stability Notification Act requires landlords to provide a notice of rights and resources to new tenants at the start of a tenancy, as well as a separate notice of rights and resources to tenants at the end of a tenancy. Please note that these are two separate notices containing different information.

HSNA Ordinance

2022 Amendments To HSNA Ordinance


REQUIRED NOTICE - End of Tenancy


Citywide Mailer: Know Your Housing Rights & Resources Beyond the Eviction Moratorium

Important Information About Eviction and Foreclosure and Resources for Rental Assistance and Mortgage Help

Electronic version of the English mailer available here.
Español, Portugues, Kreyol Ayisyen, नेपाली, 正體中文/ 繁體中文, 简体中文
Property Owner Letter Mailed June 2022 

Our Mission 

To prevent the involuntary displacement of Somerville residents who are in the process of eviction or at other risk of losing their housing; to rehouse the homeless and those needing to relocate; and to enact policies to combat displacement and enhance tenants’ rights.

A Place to Call Home

Two years ago, Surinder, a recent widow and single mother, received notice that her landlord was raising the rent on the apartment she shared with her daughter and her mother. Surinder had lived in this home for 15 years, ever since she moved from India to Somerville to live with her husband. Between Surinder’s widow benefits and earnings from her job at Dunkin Donuts, this multigenerational family could no longer afford to live in their own home. 

With the threat of eviction looming, Surinder reached out to the Office of Housing Stability. OHS director Ellen Shachter advocated with Surinder’s landlord and convinced him to let Surinder’s family extend their stay at their original rent while OHS assisted them in a search for affordable housing. Waitlists for affordable housing are long, so Surinder’s family eventually moved into a temporary home with a roommate. The rent was still too high long term, and they missed their privacy, but it bought them time to keep searching for affordable housing.

OHS helped Surinder navigate her application to the 100 Homes Program, a partnership between the City of Somerville and Somerville Community Corporation that creates and preserves affordable housing. Ellen ensured that Surinder’s family was placed on the priority waitlist because they had been displaced through no fault of their own. 

Six months later, Surinder’s family moved into their new home. Although lower than market price, the rent still exceeded 50% of Surinder’s income. In order to make this apartment truly affordable, OHS helped Surinder apply for a section 8 voucher, which guaranteed that the family’s rent would not exceed 30% of their income. 

Today, Surinder’s family lives together in a two-bedroom apartment in East Somerville, close to the Somerville Public Library, Foss Park, and many local businesses and restaurants. They are grateful to be part of this close-knit community. Surinder greets her neighbors by name, and her daughter has friends in the neighborhood. Surinder works locally at a Dunkin Donuts while her daughter attends the nearby middle school. The whole family has appreciated spending time together during the COVID-19 pandemic, enjoying the privacy of their own home and outdoor space at the nearby park. Surinder can relax knowing that she has an affordable and stable apartment that her daughter and her mother love. She is the happiest she has felt in a long time, since for the first time in almost two years, Surinder’s family has a permanent place to call home.

Contact Information
Ellen Shachter
Director, Office of Housing Stability

Monday - Wednesday
8:30 a.m. - 4:30 p.m.

8:30 a.m. - 7:30 p.m.

8:30 a.m. - 12:30 p.m.


(617) 625-6600  ext 2581

Referral Form

Formulario de Referido

Formulário de Encaminhamento

Fòm Referans


50 Evergreen Ave.
Somerville, MA 02145
United States

Employee Directory

Referrals to OHS


            If you or a client you are working with have a question or are in need of further assistance, please fill out the referral intake form completely. Currently, the Office of Housing Stability offers direct services with the following:        

  • Advice and information on housing issues for all Somerville resident      
  • Referrals to community agencies to prevent displacement (legal, mental health, social services, advocacy)             
  • Accessing financial assistance to prevent homelessness              
  • Advocacy with landlords and/or housing agencies to resolve housing disputes             
  • Case management to stabilize tenancies             
  • Housing search (affordable, private, public,inclusionary)      
  • Individual outreach to Landlords and on-line resources regarding tenant rights and housing search  




Sign Up for Policy Updates & Action Items

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Programs & Services

Flex-CV Funds for Covid-19 Rental/Mortage Assistance:
Applicants Urged to Apply Now!

Direct Services

Workshops and trainings

  • Landlord/tenant rights and responsibilities
  • Housing search
  • Other topics on request

Landlord Outreach

Policy advocacy

Development of new homelessness prevention resources including vendor contracts for:

  • Legal services
  • Housing search
  • Tenant education and outreach

The Office of Housing Stability (OHS) is open Monday-Wednesday, 8:30-4:30; Thursday, 8:30-7:30, and Friday, 8:30-12:30. OHS serves all Somerville residents, landlords, and property owners, regardless of income or language spoken. The OHS accepts referrals for all types of housing cases including: evictions (pre-court), housing search and applications, problems with subsidies, landlord/tenant issues/questions, and shelter access. Make a Referral here. 

Need special assistance?

Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy in advance at 617-625-6600 x 2059 or


Eviction Information

Immediate Resources 

Did you receive a Notice to Quit, a Summary Process Complaint, and/or other housing-related court date?

  • Call the Office of Housing Stability (OHS) for information, referrals and advocacy, 617-625-6600, Ext. 2581. No income limits. All languages accommodated. Make a Referral here
  • Call the ERLI Intake Helpline for legal services, 617- 603-1700 or 1-800-342-LAWS (5297).
  • Call the Office of Housing Stability (OHS) for information, referrals and advocacy, 617-625-6600, Ext. 2581. No income limits. All languages accommodated.
  • Cambridge and Somerville Legal Services, 617-603-1700,
  • De Novo, 617-661-1010
  • If you make less than 125% of the federal poverty level call CAAS for the homelessness prevention program, 617-623-7370 or

Homeless Individuals:

If you have already been evicted from your unit or otherwise become homeless and you are living on the streets, in a car or other place unfit for human habitation and need assistance please contact:
Somerville Homeless Coalition, 617-623-6111 and ask for coordinated entry. 

Homeless Families:

If you are homeless or about to be homeless and you live with a child age twenty-one or younger you may be eligible for shelter through the Department of Housing and Community Development’s (DHCD) Emergency Assistance Shelter Program.

Current income guidelines as of June, 2019 are here. Note: these change periodically so you need to check for current limits.

See here for rules about Emergency Assistance Shelter. Since eligibility can be complicated please contact the Office of Housing Stability, 617-625-6600, Ext. 2581 for assistance. 

If you are not a City of Somerville resident and would like to find local housing resources, use the local DHCD resource finder tool. 

Information & Tenancy Preservation 


Tenants’ rights and responsibilities

City of Somerville The Tenant's Helper: A Handbook for Renters:PDF iconTenantHandbook 2018.pdf

City of Boston Eviction Guide

Attorney General’s Guide to Landlord and Tenant Rights


Tenant screening – rights when you are applying for housing

Mass Legal Help Online page

Mass Legal Help “Pull Out Guide”

Chapter Two, Tenant Screening of “Legal Tactics: Tenants’ Right in Massachusetts”


Security Deposits and/or last month’s rent

Massachusetts General Laws about landlord's use of security deposit for repairs: Mass. Gen. Laws Chapter 186 § Section 15B

Legal handbook that goes through what repairs can be covered by your security deposit. The pages that contain this information are, pg.4, pg.11 and pg. 12

Template  you can use to ask for a Security Deposit



What type of tenancy do I have?
Guide to  Different Types of Tenancy


Before you Move Out 

Moving Out: Checklist, Giving Notice and Protecting Yourself

Your Responsibilities When You leave, Giving Proper Notice, Subleasing and What to Do Before Moving out


Know Your Rights

You have a right to request an interpreter
Office of Consumer Protections: Landlord Duties


Eviction Court Proceedings

Eviction Timeline


Eviction court forms

Defending yourself Against an Eviction case: Answer Guide

Guide on How to file a Motion to Dismiss including a template

Preparing for Trial, guide to Discovery

Housing court forms in other languages

Accessing Affordable Housing

Affordable housing is generally considered to be rental or owner-occupied housing in which total housing costs are between 30% and 40% of a household’s gross income. In order to apply for affordable housing programs, households must be income eligible. Income eligibility may vary depending on the type of affordable housing. Many affordable housing programs base income eligibility on Area Median Income (AMI) standards. You can find an AMI chart below. Generally, there are two kinds of affordable rental housing: “flat” or “shallow” subsidies and “deep” subsidies.

Flat or shallow subsidies refer to affordable housing programs in which the rent is fixed below market rate but does not fluctuate with the household’s income, meaning the rent amount stays the same regardless of any income changes. These opportunities are typically available for low-to-moderate income households.

Deep subsidies refer to affordable housing programs in which the rent is calculated as a percentage of the tenants' income, usually around 30%, meaning the rent can go up or down if the tenants’ income fluctuates. Deep subsidies are typically available for extremely low, very low, and low-income households and are most generally found in public housing or voucher-based programs such as the Section 8 program.

Accessing affordable housing in Somerville

How do I determine my income eligibility?

Different affordable housing programs have different income eligibility restrictions, usually based on Area Median Income (AMI) standards determined by The Department of Housing and Urban Development (HUD). The four main AMI categories are:

  • Moderate Income: a household whose income is between 81% and 95% of the AMI
  • Low Income: a household whose income is between 51% and 80% of the AMI
  • Very Low Income: a household whose income is between 31% and 50% of the AMI
  • Extremely Low Income: a household whose income is at or below 30% of the AMI

 If you are not sure what the income eligibility is for any given program, be sure to review the application or contact the housing provider for more information. For affordable housing programs that use HOME income limits, please view the income guidelines here. For the Somerville Housing Authority income guidelines for state and federal public housing and the Section 8 program, please see the next section for guideline links.

Where can I apply for affordable housing in Somerville?

Somerville Housing Authority

Somerville Housing Authority provides subsidized housing for eligible low and moderate-income families and elderly. To determine if you are income eligible for the federal public housing program, view the guidelines here. To determine if you are income eligible for state public housing, view the guidelines here. For the Section 8 income guidelines, click here. Please note there are different immigration eligibility criteria for state and federal housing programs, including public housing. Certain federal housing programs require certain types of recognized immigration status. Eligibility for state public housing does not include any immigration restrictions; households may apply regardless of immigration status.

Federal Public Housing

State Public Housing

The state public housing application is now called the Common Housing Application for Massachusetts Public-Housing (CHAMP). You can now apply for state public housing through the CHAMP website. You can select all housing authorities you are interested in applying to but it is recommended that you only apply to towns and cities you are willing to live in. To apply for state public housing, you can visit the CHAMP website to apply online or download a hard copy of the application here.

  • Elderly/Disabled State Public Housing Application

You may complete the CHAMP application online or download a hard copy of the application here.

Project-Based Vouchers

Centralized Section 8

  • Apply for the Centralized Section 8 waiting list here.

Somerville Housing Authority offers emergency status for eligible households applying for public housing who are homeless or at risk of homelessness due to certain reasons. The eligibility criteria for emergency status slightly differ between state and federal public housing, please see below.

The conditions for emergency status are:

State Public Housing Emergency Priority Federal Public Housing Emergency Preference
A – Displaced by Natural Forces, such as a fire, earthquake, or flood 1A – Displaced from federally subsidized units by Hurricane Katrina
1B – Displaced by Fire or Natural Forces, such as a fire, earthquake, or flood
B – Displaced by Public Action, such as the building of a low rent public housing project, urban renewal project, or public sum clearance 2 – Displaced by Public Action/SHA Action
3 – Displaced due to Code Enforcement
C – Displaced by Landlord Action, such as no-fault eviction 4A – Displaced due to No Fault Eviction **
D – Displaced by Acute Medical Emergency 4C – Displaced due to Medical Emergency
E – Displaced by Abusive Situation 4B – Displaced due to Domestic Violence

** For federal public housing, no-fault evictions can include some evictions for nonpayment of rent where there was a loss of income, marital separation, or other no-fault reason the tenant was unable to pay their rent. See the Somerville Housing Authority Admissions and Continued Occupancy Plan for the exact definition of no-fault eviction.

In order to apply for emergency status, an applicant must provide proof of homelessness, impending homelessness, or health or safety risk in a current unit, and required documentation to prove emergency status. The Emergency Application for Federal Public Housing can be found here. Households can apply for State Public Housing with Emergency Priority through the online Common Housing Application for Massachusetts Public-Housing, found here.

For more information about Somerville Housing Authority, please visit the website here or contact SHA at:

30 Memorial Road

Somerville, MA 02145

Phone: (617) 625-1152

City of Somerville’s Inclusionary Housing Programs

The City of Somerville’s Inclusionary Programs include rental and homeownership units for applicants at various income levels. Each development has different income criteria for available units.

Inclusionary rental units have shallow subsidies, meaning the rents are below market but do not fluctuate when income increases or decreases. There are minimum and maximum income requirements for inclusionary units. Where an applicant has a voucher, however, the minimum income rules do not apply. To get on the list to receive notice of opportunities to apply for inclusionary units sign up here.

For homeownership you will need to get a mortgage pre-approval and attend a first-time homebuyers education program. For more information on the inclusionary affordable homeownership program and resources for first-time buyers, please see the City of Somerville’s Inclusionary Housing Program website and click on the "Resources for First-Time Buyers" tab. 

100 Homes Program

The 100 Homes program is a joint initiative of the City of Somerville and the Somerville Community Corporation (SCC). Under this program SCC purchases buildings available on the open market with the hope of stabilizing tenants in place and making units available to those in need of affordable housing. The 100 Homes units have shallow subsidies, meaning the rents are below market but do not fluctuate when income increases or decreases. There are minimum and maximum income requirements for these programs. Where an applicant has a voucher, however, the minimum income rules do not apply. Apply here for the 100 Homes Program.

Privately owned non-profit or for-profit multi-family housing:

In addition to the aforementioned affordable and subsidized housing programs, there are other privately owned non-profit and for-profit multi-family housing developments throughout the City of Somerville. The list below includes the contact information and addresses for such opportunities.

Clarendon Hill Towers – 617- 625-7150

Management company: FHRC Management Corp

Mailing address: 1372 Broadway, Somerville, MA 02144

Details: “deep” subsidies; one, two, and three bedrooms

Application: Download here: PDF iconClarendon Hill Towers Application copy.pdf

Cobble Hill Apartments -- 617-625-8920

Management company: CMJ Management Company

Mailing address: 84 Washington Street, Somerville, MA 02143

Details: “deep” subsidies; one and two bedrooms

Application: Apply via website or download a fillable pdf here: Cobble Hill Apartments 2022 Application copy.pdf

Note: The application form is updated every year; make sure you are using a current application.  

Recommendation: Even if you use the fillable pdf, click on the “Apply via website” link, for alerts about waitlist closures. As of 11/16/2022, the waitlist for households with dependent children is closed.


Burton F. Faulkner Tower – 617- 628-2119

Mailing address: 25 Highland Avenue, Somerville, MA 02143

Details: “deep” subsidies; elderly or disabled; one and two bedrooms

Application: Download here: PDF iconBurton F. Faulkner Tower Application.pdf

Kent Street Apartments – 617 628-0499

Management company: The Community Builders, Inc.

Mailing address: 32 Kent Street, Somerville, MA 02145

Details: “shallow” subsidies (flat rent); studio, one, two, and three bedrooms

Application: Apply via website or download application here

Mt. Pleasant Apartments – 617- 623-5810

Management company: Peabody Properties

Mailing address: 70 Perkins Street, Somerville, MA 02145

Details: elderly or disabled; one and two bedrooms

Application: Apply via website or download application here

Mt. Vernon I, II, III – 781-391-0700

Management company: High Street Property Management Corp.

Mailing address: 92 High Street, Suite 22 Medford, MA 02155

Details: “deep” subsidies; one bedrooms

Application not available

219-225 Pearl Street – 781-395-1600

Management company: The 219 Pearl St. Realty Trust

Mailing address: 219 Pearl Street, Somerville, MA 02145

Details: “deep” subsidies and market rate; two and three bedrooms

Application not available

Pearl Street Park – 617- 625-8780

Management company: E.P. Management Corporation

Mailing address: 240 Pearl Street, Somerville, MA 02145

Details: “deep” subsidies; elderly or disabled; one bedrooms

Application: Download here: PDF iconPearl Street Park Application copy.pdf

Somerville Community Corporation (SCC) Portfolio – 617- 591-0577

Management company: Wingate Companies

Mailing address: 7 Memorial Road, Somerville, MA 02145

Application: For most SCC properties, you may apply through Wingate Companies, however, some require you to apply through the Somerville Housing Authority. You may contact Wingate Companies to ask how to apply to one or more of the SCC properties.

SCC Properties:

  • 33 Bow Street—16 affordable and two market rate units; two, three, and four bedrooms
  • 75 Cross Street—eight affordable units; for formerly homeless households; one and two bedrooms
  • 109 Gilman Street – six affordable units; three bedrooms; two units for formerly homeless
  • Linden Street Apartment – 42 affordable units; one, two and three bedrooms
  • Saint Polycarp Village – 24 affordable units; one, two and three bedrooms; four units for Department of Mental Health (DMH) clients; two units for chronically homeless
  • Saint Polycarp Village 2 — 29 affordable units; one, two, and three bedrooms
  • Saint Polycarp Village 3 – 31 affordable units; one, two, and three bedrooms
  • Sewall Place – 13 affordable units; single room occupancy (SRO); 13 for formerly homeless
  • Walnut Street Apartments – 12 affordable units; one and two bedrooms
  • Union Square Apartments 181 Washington Street – 35 affordable units; one, two, and three bedrooms

Fair Housing:

Affordable housing programs may have other eligibility criteria, such as: credit requirements, Criminal Offender Record Information (CORI) restrictions, or immigration status requirements. Although housing programs may advertise eligibility criteria, it is important to note that fair housing laws protect all of us from discrimination based on: race, color, national origin, religion, gender identity, military status, age (except minors), sexual orientation, family status (e.g. have children), source of income (e.g. Section 8), disability, marital status, and ancestry.

If you believe you are being or have been discriminated against, you may file a Fair Housing Complaint with the City of Somerville’s Fair Housing Commission. To make a complaint, visit the Fair Housing Commission website and click on the “Report Discrimination” tab, here. For more information on your rights and responsibilities, contact the Somerville Fair Housing Commission at 617-625-6600, x2584.

OHS Policy Initiatives

The City of Somerville and its Office of Housing Stability (OHS) are excited to announce passage of a new Condominium Conversion Ordinance with enhanced tenant protectionsSee here. This new Ordinance takes effect July 31, 2019.

The City of Somerville and its Office of Housing Stability are working hard on passage of the following:

  • A real estate transfer fee to raise funds for the development of affordable housing
  • A right to legal counsel and homelessness prevention services in eviction cases
  • The right to seal certain court documents relative to eviction
  • When a City or Town wants to pass an ordinance relating to the generation of fees for affordable housing there are two ways this can be done. Both require getting permission from the Massachusetts State Legislature since cities and towns have limited rights under the Massachusetts Constitution. The City of Somerville estimates that the passage of a real estate transfer fee could raise approximately $6 million per year based on recent sales data for affordable housing
  • Home Rule Legislation: The first method is for the Somerville City Council to pass an ordinance and to ask the State of Massachusetts for authorization to enact a transfer fee. The City of Somerville passed an order to seek Home Rule legislation for a real estate transfer fee on May 25, 2018. Under this home rule legislation there would be a 1% fee paid by the buyer of a real estate transaction and a 1% fee paid by the seller of a real estate transaction. All owner occupant buyers and sellers would be exempt.
  • Enabling legislation: The second method is for a legislator to introduce “enabling legislation” which, if passed, allows all cities and towns to enact real estate transfer fees. Representative Mike Connolly and Senator Boncore have introcuded this legislation.
  • Statewide, approximately 92% of tenants are unrepresented in eviction actions. While OHS will be gathering and interpreting Somerville-specific data over the next year, we estimate that at least 90% of Somerville landlords are represented. In recognition of the fact that in many cases eviction can have an even more destabilizing effect than criminal charges, housing advocates are working on passage of a bill granting low income tenants the right to counsel in eviction cases. This follows the path of New York City, Newark, N.J., and San Francisco, which have passed right to counsel legislation. In addition to right to counsel, we are advocating for a right to homelessness prevention services upon service of a notice to quit. OHS is on the Advisory Group for this initiative and we will soon be meeting with additional stakeholders and legislators about proposed amendments. The main right to counsel bills now filed are: S.913 and H.3456 (Sen. DiDomenico and Rep .Tyler) and H. 1537 (Rep. Rogers and Rep. Day). For more information see:

 An Act Promoting Housing Opportunity and Mobility through Eviction Sealing” - HOMES Bill

  • Currently, as soon as an eviction case is filed in Court, regardless of whether the case is for fault or no-fault and prior to any hearings before a judge and regardless of outcome, this eviction information is available to the public online. Landlords often search eviction records themselves or hire screening services to do so. This can be devastating for those looking for new housing. In addition, landlords and/or their attorneys often name minor children in eviction cases, and these children then have a court record of eviction regardless of age and despite not being a party to the tenancy. 
    • For more information on how publicly available eviction court record information the is harming tenants and exacerbating the housing crisis, visit Evicted for Life Report released by Massschusetts Law Reform Institute. 
  • S.824 and H.3566 would:
    • Seal eviction data unless there is a judgment in the case finding the tenant at fault
    • Seal all eviction data after three years or sooner by motion for good cause
    • Make it illegal to name minors in an eviction complain.
    • See Fact Sheet for more information about this bill. Contact Ellen Shachter if your organization would like to be a sponsor

Meet Our Team

Ellen Shachter
(781) 307-3307 (work cell)
(617) 625-6600, ext. 2580
Yo hablo español

Fred Berman
Co-Deputy Director
(617) 335-2864 (work cell)
(617) 625-6600, ext. 2590

Susan Chimene
Co-Deputy Director
(781) 296-4002 (work cell)
(617) 625-6600, ext. 2591

Isabel Aguerrido
Housing Intake Supervisor
(617) 702-6159 (work cell)
(617) 625-6600, ext. 2581
Yo hablo español

Lydia López
Client Services Manager
(781) 254-2285 (work cell)
(617) 625-6600, ext. 2582
Yo hablo español, eu falo português

Sonia Conde
Housing Case Manager/Special Initiatives
(617) 366-7531 (work cell)
Yo hablo español

Vartika Govil
Housing Case Manager/Special Initiatives
(781) 808-7239 (work cell)
मैं हिंदी बोलती हूँ। 

Ben Lappen
Housing Case Manager/Special Initiatives
(617) 366-7341 (work cell)
Yo hablo español

Eben Forbes
Rental Assistance Advocate
(781) 789-6575 (work cell)
Yo hablo español

Ana Ramalho
Rental Assistance Advocate
(781) 808-7102 (work cell)
Eu falo português

Pennie Taylor
Rental Assistance Advocate
(617) 366-7416 (work cell)
Yo hablo español

Yanna Shakes
Housing Intake Specialist
(781) 823-9495 (work cell)
(617) 625-6600, ext. 2581

Jill Currier
Housing Case Manager/Special Initiatives
(781) 823-9269 (work cell)


Anti-Displacement In the News

The following articles and reports contain interesting information about housing, homelessness, gentrification and anti-displacement strategies. Posting of these articles and reports is NOT an indication that the City of Somerville or the Somerville Office of Housing Stability (OHS) endorse any particular strategy discussed. Articles appear here for informational and educational purposes.

Right to counsel in eviction cases

Tenants' Rights 

Rent Levels and Rent Controls

Production of Affordable Housing

Homelessness / Homeless Prevention

Fair Housing

Landlord Perspectives

Transfer Fee Act

Homes Act Legislation (Sealing of Eviction Records)

Housing issues related to Zoning

National Housing Data

LGBTQ+ Housing Issues

Condo Conversion Ordinance

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